AI Rudder
Voice AI agents for collection, customer service and KYC calls, headquartered in Singapore with offices across Southeast Asia
AI Rudder is a Singapore-headquartered conversational voice AI company. Its first operations began in Indonesia in 2019, and it lists offices in Indonesia, the Philippines, Thailand, Malaysia, Vietnam, the USA, Mexico and Brazil. The vendor says it serves 500+ clients and processes 50 million calls every day. Solutions are collection, customer services, info checker & KYC, quality assurance and telemarketing, with languages including Bahasa, Thai, Filipino, Vietnamese, Mandarin and English. Named customers include Adira Finance, Kredivo, AmBank and Julo. Pricing is usage-based with no fixed fees. Verified against the vendor's own pages on 2026-11-02.
- ✓Usage-based pricing with no fixed fees, per the vendor
- ✓Stated scale of 500+ clients and 50 million calls every day
- ✓Bahasa, Thai, Filipino and Vietnamese among the listed voice-agent languages
- ✓Offices in Indonesia, the Philippines, Thailand, Malaysia and Vietnam, plus named customers in Indonesia and Malaysia
- ✓Official WhatsApp Business Solutions Partner
- ✓Infrastructure stated to meet SOC 2, ISO 27001, GDPR, PDPA, IMDA and CSA standards
- ×Pricing is usage-based with no fixed fees, so monthly cost depends on call volume rather than a set amount
About AI Rudder
AI Rudder is a conversational voice AI company headquartered in Singapore, with offices in Indonesia, the Philippines, Thailand, Malaysia, Vietnam, the USA, Mexico and Brazil, and an R&D center in Shanghai. Its about page dates its first business operations to 2019 in Indonesia, a US$10M Series A to 2021, a US$50M Series B to 2022 and the VoiceGPT launch to 2023. The vendor says it serves 500+ clients and processes 50 million calls every day. Listed solutions are collection, customer services, info checker & KYC, quality assurance and telemarketing. It is an official WhatsApp Business Solutions Partner.
Key Features
Best For
Southeast Asia Fit
AI Rudder is headquartered in Singapore and lists offices in Indonesia, the Philippines, Thailand, Malaysia and Vietnam. Its first business operations were in Indonesia in 2019, followed by the Philippines in 2020. Named customers include Adira Finance, Julo, Bank Neo Commerce and KPK in Indonesia, AmBank in Malaysia, and Kredivo, which operates in Indonesia, the Philippines, Vietnam and Thailand. The voice-agent page lists Bahasa, Thai, Filipino and Vietnamese among its supported languages. The vendor says its infrastructure meets SOC 2, ISO 27001, GDPR, PDPA, IMDA and CSA standards.
- Singapore
- Indonesia
- Philippines
- Thailand
- Malaysia
- Vietnam
Integrations
- Messaging
- Other
- Open API for contact center, customer service and CRM systems
This profile was researched and written with AI from AI Rudder's public pages, and AI assistants quote pages on this site. Something wrong or out of date? Email info@software-listing.com with this page and a public source. Corrections are free, for every listing.
How listings and corrections work →- ↗Home page states 500+ clients, 50 million calls daily, WhatsApp partner status, security standards and named customers such as Adira Finance.verified 2026-11-02
- ↗About page states Singapore headquarters, office locations, Shanghai R&D center and a company timeline from 2019 to 2025.verified 2026-11-02
- ↗Voice-agent page lists supported languages, usage-based pricing with no fixed fees, concurrency and open API integration.verified 2026-11-02
- ↗Solutions page lists collection, customer services, info checker & KYC, quality assurance and telemarketing.verified 2026-11-02
"Verified" means read on the vendor's own published pages on the date shown. We do not run hands-on tests, and a statement a vendor confirmed to us directly is labelled as vendor-confirmed. Software-listing.com is independent and may earn affiliate commissions from some links.
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The questions operators actually ask.
Is AI Rudder OJK-compliant?
Not verified yet. The vendor's home page says its infrastructure meets SOC 2, ISO 27001, GDPR, PDPA, IMDA and CSA standards, but OJK (Indonesia) or BSP (Philippines) requirements were not confirmed on 2026-11-02. Ask the vendor for its regulatory documentation before a lending deployment.
Which languages does AI Rudder support?
The voice-agent page lists Bahasa, Mandarin, Thai, Hindi, Tamil, Filipino, Vietnamese and English, including dialects and regional accents.
Can AI Rudder handle inbound customer service calls?
Not verified yet. Customer services is one of five listed solutions, alongside collection, info checker & KYC, quality assurance and telemarketing, but call direction (inbound or outbound) was not confirmed. Ask the vendor.
What does AI Rudder cost?
Not verified yet. The voice-agent page says "Pay only for what you need with no fixed fees", but no price, currency or billing period was confirmed. Ask the vendor for a quote.
Which customers does AI Rudder name?
Its home page names Adira Finance, Kredivo, AmBank, Bank Neo Commerce, Julo, KPK, Megacable, a Fortune Southeast Asia 500 bank in Indonesia and a global logistics company. Adira Finance is described as using AI bots for collection automation.